Refund policy

Return & Refund Policy

We want you to be happy with your purchase. If you are not completely satisfied with your order, please contact us and we will do our best to make things right.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must be unused, in its original condition, and with its original packaging where applicable.

Please contact us before sending any item back. We will provide the return instructions and the appropriate return address when your return is approved.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery.

Please provide your order number and clear photos or a short video showing the issue. Depending on the situation, we may offer a replacement or a full refund.

Change of Mind

If you change your mind about your purchase or simply no longer want the item, you may request a return within the 30-day return period.

Return shipping costs for change-of-mind returns are the responsibility of the customer unless otherwise agreed by us.

Please do not return an item to the supplier’s address or any address provided on the package without contacting us first. Returns sent without prior approval may not be accepted.

Refunds

Once your return is received and inspected, we will notify you about the status of your refund.

Approved refunds will be issued to the original payment method used for the purchase. Please allow your payment provider additional processing time for the refund to appear in your account.

Items That Cannot Be Returned

For hygiene, safety, or other reasons, certain products may not be eligible for return once opened or used. Any applicable restrictions will be stated on the product page or communicated to you before the return is processed.

Contact Us

If you have any questions about your order, return, or refund, please contact us through the contact information provided on our store.

We appreciate your business and are committed to providing a smooth and positive shopping experience.